πŸ“ UNICAL Hotel Road, Off Airport Road, Calabar | Mon–Fri: 8:00 AM – 4:00 PM
πŸ“ž 08066722346 | βœ‰οΈ info@ucthcalabar.gov.ng | Webmail β†—
Overview Functions & Services Office Hours Our Team All Admin Departments Notices & Circulars Contact Us
Administrative Department

NHIA

1 Staff Managed
1980 Established
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Department Contact

University of Calabar Teaching Hospital
Calabar, Cross River State

πŸ“ž 08066722346
βœ‰οΈ hr@ucthcalabar.gov.ng
Our Mandate

Managing People, Powering Healthcare

The UCTH (University of Calabar Teaching Hospital) Department of the National Health Insurance Agency (NHIA) is responsible for facilitating the implementation of the National Health Insurance Scheme (NHIS) in Nigeria, with the aim of providing access to quality healthcare services to citizens at affordable rates. The department collaborates with the Federal Government, healthcare providers, and other stakeholders to ensure the effective administration of health insurance programs for various groups, including formal sector employees, informal sector participants, and vulnerable populations. Through this initiative, the department seeks to reduce out-of-pocket expenses for healthcare, promote health equity, and improve the overall healthcare system in Nigeria.

At UCTH, the NHIA department works in tandem with the hospital to offer insured individuals a range of medical services, ensuring that patients can access necessary treatments without financial barriers. The department also plays a key role in educating the public about the benefits and procedures of enrolling in the NHIS, managing claims, and resolving any issues related to health insurance coverage. By improving healthcare accessibility and financial protection, the UCTH NHIA department contributes to the broader goal of enhancing the health and well-being of Nigerians, particularly in the Cross River State and surrounding regions.

Departmental Leadership
Director HR
HOD, NHIA
Dr. Asibong, Udeme
HOD's Message
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Head of Department, NHIA
What We Do

Core Functions & Services

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General
General delivered with compassionate, patient-centered excellence, combining skilled specialists, modern technology, and attentive care to ensure accurate diagnosis, effective treatment, comfort, and improved health outcomes for every patient.
Availability

Office Hours

Day Hours
Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday Closed
Sunday Closed
Lunch break observed 1:00 PM – 2:00 PM daily. Staff may still submit correspondence at the registry outside lunch hours. Public holidays observed as declared by the Federal Government.
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Submitting a Request / Letter
All official correspondence should be submitted to the NHIA Registry between 8:00 AM and 12:00 PM for same-day acknowledgement. Items submitted after 12:00 PM will be processed the following working day.
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NHIA / HMO Queries
For health insurance matters, visit the NHIA desk closest to the Department. HMO queries: 08066722346.
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Urgent / Emergency HR NHIA Matters
For urgent personnel matters outside office hours, contact the hospital's Corporate Affairs office on 08066722346 or the SERVICOM helpline 08021236801 (24 hrs).
The People Behind NHIA Department

Our Team

Dr. Asibong Udeme
Dr. Asibong Udeme
Explore UCTH Administration

All Administrative Departments

Communications

Notices & Circulars

HR Circulars

12
Jun
2025 Annual Promotion Exercise β€” Staff Notice
All eligible staff are to submit their APER forms and supporting documents to the HR Department not later than Friday, 20 June 2025.
05
Jun
Update of Staff Records β€” Mandatory Compliance
All members of staff are required to update their Next-of-Kin, address, and academic qualifications at the HR Department before 30 June 2025.
28
May
New NHIA Biometric Enrolment β€” Compulsory for All Staff
NHIA has directed that all UCTH staff complete biometric enrolment by 15 July 2025. Refer to HR for details.

General Notices

10
Jun
Admission Open: ND/HND Nursing Sciences
Applications are invited from suitably qualified candidates into ND/HND Programmes. Pay ₦20,000 non-refundable fee via Remita.
03
Jun
EEG Services Now Available at UCTH
Patients no longer need to travel across town for EEG services. The new unit is now fully operational within the hospital.
15
May
UCTH Performs First ERCP with Hepatic Duct Stenting
A landmark achievement for UCTH β€” the first successful ERCP with stenting of the hepatic duct has been performed by our surgical team.