πŸ“ UNICAL Hotel Road, Off Airport Road, Calabar | Mon–Fri: 8:00 AM – 4:00 PM
πŸ“ž 08066722346 | βœ‰οΈ info@ucthcalabar.gov.ng | Webmail β†—
Overview Functions & Services Office Hours Our Team All Admin Departments Notices & Circulars Contact Us
Administrative Department

Medical Social Services

0 Staff Managed
1980 Established
πŸ›οΈ

Department Contact

University of Calabar Teaching Hospital
Calabar, Cross River State

πŸ“ž 08066722346
βœ‰οΈ hr@ucthcalabar.gov.ng
Our Mandate

Managing People, Powering Healthcare

The Department of Medical Social Services at the University of Calabar Teaching Hospital (UCTH) plays a pivotal role in providing essential psychosocial support to patients and their families. The department is dedicated to addressing the emotional, psychological, and social challenges that individuals face when dealing with health-related issues. Through a variety of services, including counseling, patient advocacy, and support for mental health needs, the department aims to improve the overall well-being of patients. Social workers within the department work closely with healthcare teams to ensure comprehensive care, facilitating the delivery of both physical and emotional healing.

In addition to patient care, the Department of Medical Social Services at UCTH is actively involved in research and community outreach initiatives. It focuses on raising awareness about the social determinants of health, offering educational programs, and collaborating with other healthcare and social organizations to enhance health outcomes. By promoting social justice and supporting vulnerable populations, the department contributes significantly to the hospital’s mission of providing holistic care. Their work emphasizes the importance of understanding and addressing the social contexts that influence health, ensuring that every patient receives compassionate, comprehensive, and culturally sensitive care.

What We Do

Core Functions & Services

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General
General delivered with compassionate, patient-centered excellence, combining skilled specialists, modern technology, and attentive care to ensure accurate diagnosis, effective treatment, comfort, and improved health outcomes for every patient.
Availability

Office Hours

Day Hours
Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday Closed
Sunday Closed
Lunch break observed 1:00 PM – 2:00 PM daily. Staff may still submit correspondence at the registry outside lunch hours. Public holidays observed as declared by the Federal Government.
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Submitting a Request / Letter
All official correspondence should be submitted to the Medical Social Services Registry between 8:00 AM and 12:00 PM for same-day acknowledgement. Items submitted after 12:00 PM will be processed the following working day.
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NHIA / HMO Queries
For health insurance matters, visit the NHIA desk closest to the Department. HMO queries: 08066722346.
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Urgent / Emergency HR Medical Social Services Matters
For urgent personnel matters outside office hours, contact the hospital's Corporate Affairs office on 08066722346 or the SERVICOM helpline 08021236801 (24 hrs).
The People Behind Medical Social Services Department

Our Team

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Notices & Circulars

HR Circulars

12
Jun
2025 Annual Promotion Exercise β€” Staff Notice
All eligible staff are to submit their APER forms and supporting documents to the HR Department not later than Friday, 20 June 2025.
05
Jun
Update of Staff Records β€” Mandatory Compliance
All members of staff are required to update their Next-of-Kin, address, and academic qualifications at the HR Department before 30 June 2025.
28
May
New NHIA Biometric Enrolment β€” Compulsory for All Staff
NHIA has directed that all UCTH staff complete biometric enrolment by 15 July 2025. Refer to HR for details.

General Notices

10
Jun
Admission Open: ND/HND Nursing Sciences
Applications are invited from suitably qualified candidates into ND/HND Programmes. Pay ₦20,000 non-refundable fee via Remita.
03
Jun
EEG Services Now Available at UCTH
Patients no longer need to travel across town for EEG services. The new unit is now fully operational within the hospital.
15
May
UCTH Performs First ERCP with Hepatic Duct Stenting
A landmark achievement for UCTH β€” the first successful ERCP with stenting of the hepatic duct has been performed by our surgical team.